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The world's largest independent furniture sourcing company
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Home
Our Brand
Catalogue
Team
Who is
News
Contact
+61 3 96035400
Client Claim Form
This form to be used for a single claim only
All details must be completed in full for claim to be assessed.
FOB credit value will be given to single items only.
Full suites will not be credited for single item damages.
Claim Date
*
Customer Name
*
Contact Email
*
Retailer Name
Retailer PO Number
Lifestyle Product Code
Lifestyle PI Number
Container ETD
Cover Type
*
Color
*
FOB Item Value $USD
REASON FOR CLAIM (tick all applicable boxes)
*
Frame - collapsed, broken, splintering, misaligned, assembly defect
Foam - collapsed, missing, concealed damage
Cover - Tearing, peeling, dust cover torn or peeling, stitching issue, color issues
Mechanism - broken, not operating correctly, collapsed or bent
Springs - broken, noisy, coming through foam, coming through cover
Aesthetic - dirt, scratches, sagging, marks/ stains
Other
CLAIM REQUEST
*
Credit Note
Replacement Parts
Repair
Other
Other Claim Request
*
Please provide more details as neccessary
*
Image Uploads
All images must be in JPG format and uploaded in the section below
Please ensure that images and faults are displayed clearly
Claims cannot be processed without the requested images
Care Label showing PI number
*
Drop a file here or click to upload
Choose File
Maximum upload size: 5MB
Front-on view showing complete product
*
Drop a file here or click to upload
Choose File
Maximum upload size: 134.22MB
A clear close-up showing fault
*
Drop a file here or click to upload
Choose File
Maximum upload size: 134.22MB
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Lifestyle Australia
Level 3
99 Queen Street,
Melbourne Victoria 3000
+61 3 9603 5400
+61 3 9603 5444
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