Client Claim Form

This form is to be used for a single claim only.

All details must be completed in full for claim to be assessed.

FOB credit value will be given to single items only.

Full suites will not be credited for single item damages.

REASON FOR CLAIM (tick all applicable boxes)
CLAIM REQUEST

Image Uploads
All images must be uploaded in the section below. Please ensure that images and faults are displayed clearly
Claims cannot be processed without the requested images.

Please note that the factory can not approve claims without the care label provided.

Maximum file size: 2.1MB

Maximum file size: 2.1MB

Maximum file size: 2.1MB

 

Is Pilling Considered a Fabric Fault?

Pilling is a normal characteristic of all fabrics and is not considered a manufacturing fault or defect.

As a result, pilling is not covered under furniture warranties.

It does not impact the strength, durability, or functionality of your furniture.

Claim Form